PRIVACY POLICY
Louisville Overstock Warehouse (“LOW,” “we,” “us”) respects your privacy. This policy explains what information we collect through louisvilleoverstockwarehouse.com and how we use it.
INFORMATION WE COLLECT
Information you provide. When you place an order, create an account, sign up for our newsletter, submit a warranty claim, or contact us through our website, we collect information such as your name, email address, phone number, billing and delivery address, and order details. Payment information entered at checkout is handled by our payment processor.
Information collected automatically. When you visit our website, we collect information such as your browser and device type, IP address, pages viewed, and how you arrived at our site, using cookies and similar technologies.
HOW WE USE YOUR INFORMATION
- To process and fulfill your order, including contacting you about availability and delivery scheduling
- To respond to your questions and warranty claims
- To send promotional emails, if you subscribe to our newsletter
- To understand how our website is used and improve it
- To show you LOW advertising on other websites and social media
- To prevent fraud and comply with the law
HOW WE SHARE YOUR INFORMATION
We do not sell your personal information. We share it only with companies that help us run our business, such as payment processing, delivery, email and messaging, website hosting, and analytics and advertising services, and when required by law.
COOKIES AND SIMILAR TECHNOLOGIES
We and our third-party partners use cookies, pixels, and similar technologies to operate our website, understand how visitors use it, and deliver and measure advertising, including on social media. Third parties may collect information about your activity on our website through these technologies. You can block or delete cookies through your browser settings. Doing so may limit some features of our website. Our website does not currently respond to browser “Do Not Track” signals.
SECURITY
We use reasonable safeguards to protect your information. No website or system is completely secure.
LINKS TO OTHER WEBSITES
Our website may link to other websites. We are not responsible for their content or privacy practices. Please review the privacy policy of any website you visit.
REVIEWING OR UPDATING YOUR INFORMATION
If you have an account, you can review and update your information under My Account. To request a correction or ask a question, reach us through our Contact Us page. To stop newsletter emails, use the unsubscribe link in any email.